Dear valued customer,
We hope you are managing to keep safe and well during these turbulent times.
The safety and well-being of our customers and our team is our primary concern and, in-line with the latest government advice and to help ensure we can offer the best customer experience in this difficult period, we have taken the decision to postpone all arrivals from today 25th March to at least the 14th April 2020.
This may be extended further dependent on Government advice to come in the coming days and weeks.
You will shortly receive email confirmation that bookings have now been postponed but please take this note as official confirmation that any bookings for arrival between 25th March and 14th April will be moved to a future date of your choice based on a like-for-like day/month basis, subject to availability. Alternatively, we are offering credit notes for the full amount of each booking which can be redeemed anywhere within the Signature Living Group at a later date.
If you are contacting us to discuss a booking outside the above time frames, or if you have further questions on a booking within that period, above please email: firstname.lastname@example.org
As I’m sure you can understand, we are experiencing extremely high volumes of enquires during this time, so please bear with us. As always we aim to come back in a timely manner and are working tirelessly to assist you.
Stay safe and thank you for your understanding. It is hugely appreciated by us and all our amazing staff and we hope to see you all again soon.
The Signature Living Team.
If you’re travelling to The Exchange Hotel by car, please use the postcode CF10 5FQ in your Sat Nav.
The Exchange Hotel can be accessed via the M4 and either taking the A48, A470 or A4232 where you should follow signs towards Cardiff Bay.
The Exchange Hotel is located within Mount Stewart Square just off of the A4119, James Street.
The Exchange Hotel is surrounded by street parking on Mount Stuart Square with a number of car parks in the surrounding area.
The Exchange Hotel is within close proximity to Cardiff’s Central Station.
Cardiff Central Station provides trains to destinations throughout Wales and direct trains to other major UK cities including Manchester, London and Birmingham.
From Cardiff Central Station, it is a 20-minute walk or short taxi ride to The Exchange Hotel.
Cardiff Queen Street station is a 30-minute walk or 10-minute drive from The Exchange Hotel, this station serves local destinations such as Penarth, Barry Island and Treherbert.
You can also get a connecting train from Cardiff Queen Street to Cardiff Bay and The Exchange is just a 4 minute walk from there.
Cardiff Airport is located in Rhoose, Vale of Glamorgan which is a 30-minute drive from The Exchange Hotel. The airport serves both international and domestic flights.
There is a local shuttle bus operated by Arriva Trains Wales which provides regular services to Cardiff Central Station.
The Cardiff Airport Express runs directly from Cardiff Airport to Cardiff City centre and the T9 service runs on a 20-minute schedule.